Principal Solutions Architect

Job Summary

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals.   Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! 

Responsibilities

Issue Escalation and Resolution: Serve as an escalation point for key decisions, actions, and client concerns

• Work with clients and internal teams to resolve critical issues and increase end user product adoption.
• Work with internal teams (Customer Experience, Product, Delivery, Engineering) to ensure client and internal objectives are being met.
• Identify areas for improvement within client implementations, product architecture, and process management.
• Understand development best practices for performance and architecture and engage in code reviews to ensure best practices are utilized among teams.

 

Client Relationship Management: Act as a trusted advisor to clients

• Understand client business needs and use cases for critical items, determine different solution options to improve product adoption and client health, and build and deliver the solution.
• Function as a subject matter expert for Allvue products, best practice recommendations, and industry knowledge.
• Facilitate training sessions with client business users and technical teams to help them understand product functionality and best practices to derive the most value from the system.

 

Develop Impactful Solutions

• Oversee development efforts and provide product expertise to ensure high quality solutions are created and delivered.
• Be involved in strategic internal initiatives within the Engineering and Product teams.
• Use proprietary platform tools and SQL to develop new features and address bugs in Front Office products.

Qualifications

• Strong knowledge of the investment lifecycle process for a variety of asset types from inception of the process, analysis, approval, trading (on either the primary or secondary market), and the post close monitoring process.
• Analytical and quantitative skills, with the ability to use hard data and metrics to support assumptions, create recommendations, and drive actions.
• Strength in problem solving and issue resolution, ability to work in a deadline driven work environment, attention to detail, and ability to manage multiple concurrent tasks at a time.
• Self-motivated and can efficiently manage personal queue of work.
• Collaborative in a team environment and a strong work ethic.
• Experience with SQL Server T-SQL, including writing, debugging, and performance optimization of functions and stored procedures.
• Experience with .NET software development is preferred.
• Experience with Azure DevOps Pipeline management and scripting is preferred.
• Strong communication skills in English (written and verbal).
• Critical listening and feedback solicitation skills

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